Policies
Shipping Policy
Last updated: 21 February 2026
All orders are shipped from Dongguan, China, where our brushes are made and tested before dispatch.
Shipping costs vary by destination country. Your exact shipping price is calculated and shown at checkout based on your delivery address whenever available.
Orders are typically processed within 2-5 business days, Monday-Friday excluding public holidays. Delivery time depends on your country, local courier handling, and customs clearance.
If tracking is available, tracking details will be shared once available. For help, email [email protected] with your order number.
Customs duties and import taxes are the customer's responsibility unless checkout explicitly states otherwise. Address changes are only possible before the order ships.
If your order arrives damaged, email [email protected] within 7 days of delivery with your order number and clear photos of the packaging and item.